Returns & Exchanges
At U.S. Polo Assn., we want you to be fully satisfied with your purchase. If you are not completely happy, you may return or exchange unworn, unwashed merchandise with original tags within 30 days of delivery.
Initiate Your Return
Visit our online returns portal and enter your order number and zip code to select the items you wish to send back.
Pack Your Items
Securely pack the products in their original packaging, ensuring all authentic U.S. Polo Assn. tags and labels are still attached.
Print and Attach Label
Download and print your prepaid shipping label from the portal and affix it clearly to the outside of your return package.
Drop Off and Track
Drop off your package at any authorized carrier location and keep your tracking number until your refund or exchange is processed.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing